Party Chocolate

Shipping & Returns

Shipping Policy

Orders will be shipped within 1 to 3 business days*. In the event of a backorder the customer will be notified via email.

Shipping by Standard Ground within the continental United States is estimated at 3 to 7 business days*. We are happy to ship Overnight, Express 2-day or Express 3-day for an extra freight charge. If you need your order to arrive by a specific date, please contact us Toll Free at 866-938-6383 to make arrangements.

Currently we are unable to ship food items outside of the United States due to customs and tax issues.

Check the shipping address on your order carefully as address corrections and changes incur extra shipping fees. Fundue Foods? will pass on any such charges, not the result of an error by Fundue Foods, to the customer. By submitting your order you agree to the Fundue Foods? Shipping Policy.

*Business days are Monday-Friday excluding holidays.

Deliveries to businesses located within residential neighborhoods are considered home deliveries.

Return Policy

New, Unused Items:

Contact us within 15-days of delivery to obtain a return authorization. Items returned without a return authorization will be refused.
Return the item in new, unused, resalable condition with all original packaging material.
Pay for the delivery and return shipping.
Pay a 25% re-stocking charge.
Chocolate and other food products are, by law, not returnable. When food products are included with another item, a charge equal to our current retail price for the food product will be deducted from the amount of the refund. Refunds will be issued by check. Allow 4-weeks to receive your refund.

Defective Items:

We will replace items found to be defective within 30-days of delivery. Products found to be defective after 30-days will be repaired or replaced as described in our warranty.

Damaged in Shipment:

By submitting your order you agree to the Fundue Foods? Return Policy.